Help Center

It takes 4-7 working days in India and 7-10 days in International.

We are offering free shipping all over India and for International shipment, it varies from country to country, You'll get the final amount on the checkout page.

Yes, we do. We ship worldwide and delivery within 7-10 working days.

Thank you for placing an order at FunkyTradition. We understand that every order is a gift to yourself or love ones. Hence at FunkyTradition, we keep order tracking very easy and transparent. 

Once you have placed your order successfully it goes through the following procedure. Remember it takes 4-7 working days for final delivery.

1- Order Confirmed- It means your bank have confirmed the payment and order is placed successfully.

2- Processing for quality check- All products go through a quality check of product to eliminate any error. It may take up to 24 - 48 hours from the time of placing an order. 

3- Packed- Quality check of product is done and packed. Your order is now ready to ship.

4- Shipped- Your order is handed over to our courier partner for final delivery at your doorstep. It takes 3-5 working days in delivery.

In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer.

In case of Cash on Delivery Order, the Courier Company usually calls the customer to checks their availability. Should the customer not be present when our courier attempts to deliver your parcel, three more attempts are made automatically. Further to this, the parcel is re-dispatched only after taking appropriate instructions from the customer.

Order Refused, rejected or Undelivered- We attempt delivery 3 times, in case you reject an order in such case no amount will be refunded. If you are not available on the given address to inform us within 15 days from date of order through Live Chat or Contact us Page we will resend the parcel on your shipping address. Shipping charges may or may not be applied according to the situation. 

We have easy payment option as follows,

• Buy Now and Pay Later through ePayLater, Ola Postpaid, LazyPay, Paytm Postpaid and Simpl.
• EMI
• Direct Bank transfer (NEFT, IMPS, UPI)
• Online Payments through Credit, Debit Cards  and Netbanking
• Mobile Wallets ( Paytm, Payumoney, Freecharge, Jio Money, Mobikwik, Ola wallet)
• Cash on Delivery

You can read in detailed here https://funkytradition.com/pages/buy-now-and-pay-later

Coupon code can be used to get discount while ordering. We offer coupon codes to the new user. Use FTNEW10 to get 10% Discount.

We have tied with leading courier partner like FedEx, Aramex, Delhivery, Dotzot, Dtdc and Indian post which provides COD on 80000+ Pincodes. If it is not available that means your pin code is not serviceable for COD.

You can use any of the following method available,

• Buy Now and Pay Later through ePayLater, Ola Postpaid, LazyPay, Paytm Postpaid and Simpl.
• EMI
• Direct Bank transfer (NEFT, IMPS, UPI)
• Online Payments through Credit, Debit Cards  and Netbanking
• Mobile Wallets ( Amazon Pay, Paytm, Payumoney, Freecharge, Jio Money, Mobikwik, Ola wallet, etc.)

Of course, your money is yours until you get what you paid for. Your money is safe with us. We use leading payment company Cashfree, Razorpay, Instamojo, Paytm,ePayLater, Simpl, LazyPay, Easebuzz and CCAvenue to make your payment smooth and secure.

Yes, you can cancel the order within 24 hours after placing an order contact us on Live Chat. After 24 hours we cannot cancel the order. 

Order Refused, rejected or Undelivered- We attempt delivery 3 times, in case you reject an order in such case no amount will be refunded. If you are not available on the given address to inform us within 15 days from date of order through Live Chat or Contact us Page we will resend the parcel on your shipping address. Shipping charges may or may not be applied according to the situation. 

At FunkyTradition, we have a 100% satisfaction guarantee - if you don’t love your Product, just follow the instructions on our returns and exchanges page and we’ll issue you a refund. We're happy to accept a return for any reason mentioned in our return policy.

Please note several types of goods are exempt from being returned. Customized Mobile covers for your phone and on demand ordered products cannot be returned. 

Additional non-returnable items:

• Sunglasses
• Eye wear
• Perfumes
• Customized Products

• Gift card

• Coupons
  

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 10 days after delivery.
• In case of any abusive or inappropriate behavior from customer we reserve the right to reject the return/ exchange/ replacement request.

Yes, the replacement policy is there only if you receive damaged product or not same as pic. 

Yes, If size variants are available in products. We’d be happy to send you a replacement. Please follow the instructions on our returns and exchanges page, and we’ll get started on a replacement for you. Please note Sunglasses are not eligible for size exchange because Sunglasses comes in one standard size only. 

If a wrong shipment has been delivered to you, please contact us through Support page https://funkytradition.com/pages/contact or inform us on live chat within 24 hours of receiving the delivery. You will get exchange or refund, depending on a case.

If you notice that your parcel is damaged or tampered, you should refuse to accept it and return it to the courier personnel with all of the original packaging material and don't forget to mention Damage on Courier person list as it will help us to claim Insurance. If the product is damaged after opening it feel free to contact us.

In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer.

In case of Cash on Delivery Order, the Courier Company usually calls the customer to checks their availability. Should the customer be present when our courier attempts to deliver your parcel, three more attempts are made automatically. Further to this, the parcel is re-dispatched only after taking appropriate instructions from the customer.